Subaru Archives - Ray Frey Auto Center Inc

2014 Subaru Outback
Mileage
120,718
Service Date
3/6/2024
Services Performed
Alignment is way off. Steering off 40-45 degrees left and pulls. Verified the customer complaint. Feels like toe in problem coupled with worn part(s). With vehicle on lift found RF lower control arm bushing totally failed, allowing RF wheel to move back and forth in caster motion. Can see the alignment is not okay even visually. Has toe in and steering out of alignment. Need to replace the RF lower control arm (LF looks like it has been replaced before) and have a good alignment done along with subframe alignment verified as well. Steering intermediate shaft may need re-positioning as well from subframe replacement procedure, may be clocked wrong. After new arm the vibration/thumping is gone. There is a small click/clunk noise in what sounds like LF. Nothing found loose/worn. Suspect noise is in the "All-in-one" strut(s) used at prior repair, possible strut tower/bearing or strut itself.
Code Scan: Engine P0300
Random / Multiple Cylinder Misfire Detected P0303
Cylinder 3 Misfire Detected P219A
Bank 1 Air/Fuel Ratio Imbalance P0353
Ignition Coil "C" Primary Control Circuit / Open Antilock Brakes C0057
Vehicle Dynamics Control (VDC) Interrupted Due To Engine Reason Air Conditioning B1622
Mode Door Actuator Lock Electric Parking Brake C0231
ECM Failure (Detail Code: C110) (Current Ignition Counts: 0) C0281
Mid Stop Condition (Detail Code: 50CA) (History Ignition Counts: 29) C0234
VDC Failure (Detail Code: C111) (History Ignition Counts: 254) Tire Pressure Monitor 11
Left Front Air Pressure Decrease 12
Right Front Air Pressure Decrease 13
Right Rear Air Pressure Decrease 2014 Subaru Outback 2.5L DOHC H4 MFI (U5) 14
Left Rear Air Pressure Decrease 61
Vehicle Speed is Abnormal OBDII Codes ($03) P0300
Random/Multiple Cylinder Misfire Detected P0303
Cylinder 3 Misfire Detected P0353
Ignition Coil "C" Primary Control Circuit/Open OBDII Permanent Codes ($0A) P0300
Random/Multiple Cylinder Misfire Detected P0303
Cylinder 3 Misfire Detected Verified a nearly constant misfire on #3. Feels like ignition fault with how it comes and goes. Access and remove #3 coil for inspection and found connector fell right out of coil. Same thing happened on #1 coil right next to it. Found small amount of oil in #3 plug tube from leaking V/C tube seal. Can also see #4 it leaking from tube. Looks like cam carriers are dry. Plug inspected good in normal gap range. Cleaned out oil and reassembled ensuring coil connectors fully lock. Misfire is now gone. #3 miss together with the coil primary code shows it was probably just barely making contact with pins.
CONTROL ARM – Remove & Replace – Lower,One Side – [DOES NOT include alignment.]
Rotate tires
Align four wheels
Mo R. gave our service a 5 star review on 3/11/2024
2014 Subaru XV Crosstrek
Mileage
99,367
Service Date
3/7/2024
Services Performed
– passenger side wiper blade not cleaning – rear wiper not cleaning good – right front side light out – missing right fog light – air filter dirty – cabin filter dirty – transmission fluid dirty – both rear wheel bearing noisy, right side louder – lights right side out all other lights working alternator charging 14v battery passed load test front axle boots good no rips front shocks good no leaks serpentine belt good exhaust good on all hangers tires good condition front brakes 10mm rear brakes 6mm rear shocks good rear axle boots good rear diff fluid clean coolant hoses good
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure.
Replace the cabin filter
Drain and fill
Replace both rear wheel assembly -bearings
Replace right front side light bulb
Hazardous Waste Disposal Fee
Andrew T. gave our service a 5 star review on 3/7/2024
2019 Subaru Ascent
Mileage
53,422
Service Date
3/4/2024
Services Performed
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure. Front brakes 6mm Rear brakes 4mm LF 4/32 RF 3/32 LR 4/32 RR 3/32 Needs tires soon
Hazardous Waste Disposal Fee
John G. gave our service a 5 star review on 3/4/2024
2011 Subaru Forester
Mileage
122,144
Service Date
1/30/2024
Services Performed
– No work done with brake light at this time
Lights not on at inital checkout. Code Scan: Antilock Brakes C0057
Vehicle Dynamics Control (VDC) Control Interruption Because of Engine Instructions OBDII Codes ($03) P0117
Engine Coolant Temperature Sensor 1 Circuit Low Freeze frame shows engine overheat condition of 258 degrees. Found engine is low on coolant and oil. Added 2 qt oil. Added 3/4 gallon water to radiator. Right away engine oil is visible in the coolant funnel used for filling and bleeding cooling system. No coolant in oil. Upper hose and radiator cap seals are soft from oil contamination. The only way pressurized oil can get into the cooling system on this engine is from head or head gasket failure. Left cam carrier/timing cover area leaks oil pretty bad. Cooling system operating is normal with full coolant, but won't maintain pressure well with rad cap seal being distorted from oil. Needs to have head job performed, but oil consumption may be a big issue on this engine already. LOF not yet due and had none on dipstick.
Jeff S. gave our service a 5 star review on 1/30/2024
2015 Subaru Outback
Mileage
69,464
Service Date
1/12/2024
Services Performed
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure. – Needs tires soon – Recommend headlight restoration
Hazardous Waste Disposal Fee
Noise possibly coming from LF axle, the boots are not torn but there is a noise.
Headlight restoration
Jared K. gave our service a 5 star review on 1/12/2024
2018 Subaru Forester
Mileage
81,061
Service Date
12/11/2023
Services Performed
Remove four wheels and rear brake drums/rotors to inspect brake condition. Inspect entire system for leaks. – Slight front brake pulsation – Front brakes approximately 60-70% remaining – Rear brakes approximately 10-20% remaining
Did not hear any steering noise when road testing
Surface front rotors on vehicle
Install dealer pads.
Machine rear rotors on vehicle
Replace (2) broken wheel studs and nuts
Carol L. gave our service a 5 star review on 12/11/2023
2019 Subaru Ascent
Mileage
45,131
Service Date
10/26/2023
Services Performed
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure.
Hazardous Waste Disposal Fee
Rotate tires
John G. gave our service a 5 star review on 10/26/2023
2015 Subaru Forester
Mileage
12,821
Service Date
10/16/2023
Services Performed
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure.
Hazardous Waste Disposal Fee
Sharon K. gave our service a 5 star review on 10/16/2023
2015 Subaru Forester
Mileage
41,437
Service Date
10/10/2023
Services Performed
Full Systems Code Scan: Engine P0700
Transmission Control System (MIL Request) U0122
Lost Communication with Vehicle Dynamics Control Module Transmission U0122
Lost Communication with Vehicle Dynamics Control Module Body Integration Unit U0122
Lost Communication with Vehicle Dynamics Control Module Combination Meter U0122
Lost Communication with Vehicle Dynamics Control Module U0122
Lost Communication with Vehicle Dynamics Control Module Electric Power Steering U0122
Lost Communication with Vehicle Dynamics Control Module EyeSight B2806
Electronic Control Module Abnormal B2801
Transmission Control Module Abnormal U0122
Lost Communication with Vehicle Dynamics Control Module P00A8
Refer to OEM repair information for code description P06A8
Refer to OEM repair information for code description P01C1
Refer to OEM repair information for code description P2201
Refer to OEM repair information for code description B2806
Electronic Control Module Abnormal B2801
Transmission Control Module Abnormal U0122
Lost Communication with Vehicle Dynamics Control Module P0200
Refer to OEM repair information for code description Tire Pressure Monitor C2521
Speed Abnormal OBDII Codes ($03) P0700
Transmission Control System (MIL Request) U0122
Lost Communication With Vehicle Dynamics Control Module OBDII Permanent Codes ($0A) P0700
Transmission Control System (MIL Request) U0122
Lost Communication With Vehicle Dynamics Control Module Scanner is unable to communicate with VDC(ABS) module. All codes point to this issue. Check CAN network resistance at the DLC, found 60 ohms which is the expected value. The ABS module and the PCM are the two modules with resistors in the CAN circuit. Unplugging the ABS module results in the expected 120 ohm CAN value, as each module has a 120 ohm resistor. Shorting the CAN circuit at the ABS connector results in zero ohms, so CAN circuit is normal. Load tested the powers and grounds at the ABS module, all normal. ABS module is faulty. Looks like dealer recommended all 4 wheel bearings. Road tested and verified some bearing noise. With vehicle running on lift found RF and LR bad. RR makes a very small amount of noise, and LF is silent. Recommend RF and LR first.
ABS CONTROL MODULE – Remove & Replace – [Includes: Bleed System. Includes: Additional time for use of scan tool to perform this procedure.]
WHEEL HUB – Remove & Replace – Front,One Side – [DOES NOT include wheel alignment.]
WHEEL HUB – Remove & Replace – Rear,One Side
Sharon C. gave our service a 5 star review on 10/11/2023
2019 Subaru Forester
Mileage
40,539
Service Date
10/6/2023
Services Performed
Change oil and filter. Replace with synthetic oil. Lube chassis, top off all fluid levels, adjust tire pressure.
Hazardous Waste Disposal Fee
Christine W. gave our service a 5 star review on 10/6/2023

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